|Are Jim Dines’ photographs available with his signature?
Fine-art prints, sizes 11"x14", 16"x20", 20"x30", 30"x40" and panoramic images, include Jim Dines’ signature at no additional charge.
What type of paper does Jim Dines use to print photographs?
Fine-art prints, sizes 11"x14", 16"x20", 20"x30", 30"x40" and panoramic images, are printed on the premier photographic paper: Fuji Crystal Archive. Artist proofs, size 8"x10", are printed on premium, glossy photo paper.
Does Jim Dines offer limited editions?
Since limited editions do not inherently add value to your art and must sell out completely in order to benefit the collector, Jim prefers not to restrict the manner in which his images are offered. This allows him to take advantage of new technology as it becomes available to continually offer only the best to his collectors.
What format does Jim prefer?
The majority of images have been captured using 35 mm film; however, he also uses the Hasselblad panoramic camera to capture panoramic images and transitioned primarily to digital format in 2005.
How are my photographs shipped?
Images are generally shipped via Unishippers® (DHL) for international shipments and UPS for all domestic shipments unless a buyer requests otherwise. We do not use USPS at all. No exceptions. (Sorry, we cannot ship to PO boxes.)
Is it safe for me to order and pay for my purchase online?
All online credit card purchases are transmitted through our secure server using Secure Sockets Layer (SSL), one of the most advanced encryption technologies available.
Do I have to order Jim Dines’ fine-art images online only?
No. We have made every effort to see that Photocyclops.com is easy for you to use. But, if you prefer to order by phone or mail, you can do that, too.
- BY PHONE: To order by phone, call (415) 927-1065 between the hours of 10:30 a.m. and 5:30 p.m. Pacific Time. Please have the 9-digit SKU/PC# ready when you call.
- BY MAIL: Send your order information, including the 9-digit SKU/PC#, as well as your payment, shipping and billing address (if different) to: Photocyclops.com, PO Box 1731, Sausalito, CA 94966-1731. Also please include your email address for shipping tracking purposes and a daytime number where you can be reached.
What forms of payment do you accept?
We accept VISA, Mastercard, Discover and American Express. You may also order by mail and pay with a check or money order. Please note that if you send payment by mail, additional time will be needed to process your order.
Do you ship overseas?
Yes! Shipping costs are automatically calculated for you in your shopping cart. All international orders will be charged $25.00 for shipping and are insured.
What happens if my shipment is damaged?
Please contact us if your print is damaged upon receipt. We insure all of our prints and will gladly send you a replacement.
Can I get a refund if I change my mind?
Unfortunately, we cannot offer refunds or exchanges since images are printed on demand. All sales are final.
Can I order framed photographs?
Yes. However, to better serve your needs, we only take framed image orders by phone at (415) 927-1065. We’ll happily answer your questions by email as well.
Can I purchase images as digital files?
Please contact us for more information.
Does Jim Dines offer image workshops?
Regretfully, Jim is not available to give workshops at this time.
Does Jim Dines work on assignment?
In most cases, Jim does not accept photographic assignments. However, he has a large archive that may contain the subject matter in which you’re interested. Please contact us with any special requests.